How to use transfer logs

If you have an Enterprise account, SendThisFile allows you to review file transfer history when you use Branded Forms, giving you the ability to analyze the details of your uploaded and downloaded files.

Follow these steps to get your Enterprise Branded Form logs:

  1. Sign in to your SendThisFile account.
  2. Click ‘Enterprise’ on the menu bar.
  3. Click ‘Transfer Logs’ on the sub-menu bar.
  4. Enter the email address you want the logs sent to.
  5. Choose the upload form you want, the month, and whether you want the logs for uploads, downloads, or both.
  6. Click the green ‘Request Report’ button.
  7. Each activity log will appear under the “Report Queue Log” section with an icon next to it indicating its status.

Note: You only need to click the ‘Request Report’ button once! Every time you click it a new log will be emailed to you.

Reports will come from SendThisFile ( and will be available for 14 days. To download the logs, simply click on the download link in the email and save as needed.

Be sure to check your spam folder if you haven’t received theĀ emails. Add this email address to your email program’s address book to ensure future email delivery.

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