Guide to Enterprise Security Settings

This is an in depth look at one of the most important settings for Enterprise Branded Upload Forms – the security settings. In this section you have the ability to tighten or loosen up the restrictions on who has access to use your Branded Upload Form.

Once you’ve logged in, click on ‘Enterprise’ on the menu bar. Then click on Security in the sub-menu.



This is the security section’s homepage. The following sections are where you make all of the changes to your security settings.

Access Control

Click ‘Expand’ next to Access Control to change who has access (or who is denied access) to your branded upload form. If you’ve never allowed or blocked an email address or domain, you will see a warning, telling you that the upload form will currently allow any address to send files.


To block an email address or domain, simply enter the email address or domain and click Block. The blocked email address or domain will appear in a list below. Once you’ve added all of the addresses or domains to block, there are no more selections to make. To remove a domain or address from the blocked list, simply click Remove and the address or domain will be unblocked.

To allow an email address or domain, enter the email address or domain in the field. Then, from the drop down menu, select “Send or Receive,” “Send Only,” or “Receive Only” then, click Allow. Your allowed email addresses or domains will populate in a list below. To remove an email address or domain from your allowed list, click the Remove button next to the name in the list of allowed addresses or domains.

Password Protected Downloads

Click ‘Expand’ next to Password Protected Downloads to add an additional layer of security. This will give you the option to either mandate having a password, or will give your senders the choice to assign (or not assign) a password to the files they are sending.

Enterprise Security - Password Protected Downloads

The first option is to not require a download password. By default, a download password is not required.

The second option is for you, as the admin of the account, to choose the download password for each recipient that will be used on the Upload Form. Simply enter their email address and the password you would like for them to use to download files and then click Add. Their username and password will populate in a list below. (You can also delete their username and password from this list.)

The third option is to require that all recipients are registered users with SendThisFile. For this option, the recipient will use their SendThisFile login credentials in order to download the file – for info on how to set up users on your Branded Upload Form click here.

The last option allows the sender to set the download password on each of the files that they send. This will require that the sender communicate the password to the recipient through another means. For security reasons, SendThisFile will not communicate the download password to the recipient. To mandate that your users create a download password, click the checkbox next to “Download Password Required.” You can also change the complexity settings for the download password in the section below that option.

User Self-Enrollment and Authentication

Click ‘Expand’ next to User Self-Enrollment and Authentication to set parameters for your users.

Enterprise - authentication

Simply check the box next to the selection if you would like to require that senders are verified, not to allow them to sign themselves up, and allow new users to change their password. The choices here are dependent on what you and your organization need and want. Be sure to click the green “Update” button after you’ve made your selection.

If you need additional clarification, please contact our Enterprise support here.


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