Getting Started: Enterprise or Isolated Cloud Plan

Congratulations on signing up for a SendThisFile Enterprise or Isolated Cloud Plan! This is an overview of your account, actions to take, along with some tips and links to help you get the most of your SendThisFile account.

First, let’s sign in. The sign in processes is the same regardless of account – go to and click on “Sign up/ Login” in the upper right hand corner of the screen. Next enter your email address and password, then click on the big green ‘Continue’ button. This will take you to your account home page.

This is the location where you can maintain your account information such as your login email address and password, your payment information, and your past billing receipts.


At the bottom of the page you will see your bandwidth usage for the month. This allows you to monitor your usage in real time, and ensures you are on the correct plan for your usage. Your plan can be upgraded at any time; these changes take place immediately and help you control your costs by avoiding overages. You can also view your usage history. The monthly bandwidth limit for an Enterprise Plans includes 500 GB of both uploads and downloads. (Isolated plans may vary.)


Enterprise Branded Upload Form

One of the great features of Enterprise plans is the ability to create Branded Upload Forms. This allows you to create a landing page for your SendThisFile interaction with coworkers, clients, vendors and customers. To get started, read our step by step guide.

Sending Files

SendThisFile Enterprise account holders can send files via a Branded Upload Form, explained above, or by using the Personal File Sending page.

SMTP Settings

Next, we recommend that you set up your account so that the email notifications that are sent to your recipients originate from your email address, instead of having them come from Your recipients may be more familiar with your email address and more likely to open the notification. To get started, read our step by step guide to setting up your SMTP settings.


The next feature we would recommend you set up, if you require it, is your Filebox. The Filebox is an extremely useful feature that allows individuals to send you files without having to open a SendThisFile account. Take a look at our a Filebox overview to set up your own personal Filebox page.

My Files

The My Files section is very valuable for managing your files after you’ve sent them. In this section you can increase the download limit, see who has downloaded your files and when, and even forward an unexpired file to another recipient without uploading it again!

If at any point you would like additional help and clarification on all that you can accomplish with your SendThisFile Enterprise or Isolated Cloud Plan – please contact us.

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