Topic : Troubleshooting

Email Notifications Marked as SPAM

Your messages may get marked as spam if you aren’t careful. Fortunately, you have some control over your emails getting labeled as SPAM by your recipients’ email servers. Follow our easy steps below to ensure email delivery of the file transfer … Continue reading

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Common Registration Problems

Your email system blocks our verification email Your email system may have an aggressive spam filter. SendThisFile makes every attempt to indicate that our email messages are authentic and not to be marked as SPAM, however some systems are more … Continue reading

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Common Problems When Sending Large Files

These are common problem when sending large files and how to troubleshoot them. Continue reading

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Common Problems Receiving Files

These are common problem when receiving large files and how to work around them. Continue reading

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Common Login Problems

Logging in before the account is verified: Once you fill out the profile account information, you will be sent an email with a link to verify your email. This is to insure that you are the owner of the email … Continue reading

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Change Your Password

This is how to change your password on your SendThisFile account. Continue reading

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