Topic : Billing

How Do I Update My Credit Card?

If your credit card has expired, or if you need to change the card that we have on file, you can easily do that online, securely. No need to give out a credit card number by phone. After logging in, … Continue reading

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Establishing an Account

Most customers establish an account by starting a Free Trial from the SendThisFile homepage. During this 15-day trial, customers have access to a fully functional Professional edition account and its benefits. If you know that you’d like to try other features that … Continue reading

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How does payment work?

SendThisFile offers two payment cycles, monthly and annual. Customers who pay for one year of service at a time will receive a discount. Here’s how they work: Monthly Payment SendThisFile accounts are charged on the first of every month. If you register on any … Continue reading

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How do I upgrade my account?

SendThisFile allows you to the power to upgrade your account at any time. Simply choose the plan that is right for you. Follow these steps to upgrade your account: Sign-in to your SendThisFile account. Go to ‘My Account’ located in … Continue reading

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How do I cancel my account?

Paid Accounts To cancel a PAID subscription plan, please go to the ‘Canceling Your Subscription Online’ section of the SendThisFile Subscription Agreement. Free Accounts To cancel a FREE account, use the ‘Contact Us‘ link at the top of any page … Continue reading

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