Topic : Billing

How Do I Update My Credit Card?

If your credit card has expired, or if you need to change the card that we have on file, you can easily do that online, securely. After logging in, click on My Account from the menu bar. Click the Update … Continue reading

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Establishing an Account

Free Plan: Click here to sign up for our FOREVER Free Plan. allows you to send 1 file to 1 recipient at a time. that file will be deleted after 3 days OR after the recipient downloads the file 3 … Continue reading

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How does payment work?

SendThisFile offers two payment cycles, monthly and annual. Customers who pay for one year of service at a time will receive a discount. Here’s how they work: Monthly Payment SendThisFile accounts are charged on the first of every month. If you register on any … Continue reading

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How do I upgrade my account?

SendThisFile allows you to the power to upgrade your account at any time. Simply choose the plan that is right for you. Upgrade from a Free Plan to any paid plan: Sign-in to your SendThisFile account. Go to ‘My Account’ … Continue reading

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How do I cancel my account?

Paid Accounts To cancel a PAID subscription plan, please go to the ‘Canceling Your Subscription Online’ section of the SendThisFile Subscription Agreement. Free Accounts To cancel a FREE account, click here to ‘Contact Us‘, or send an email to support@sendthisfile.com, and … Continue reading

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